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Support

How can we help?

Most things are quickest to sort by just talking to us. Pick the one that sounds like you and we'll take it from there.

Already raised something and it's still not right? You can .

Make a claim

We'll make this as simple as possible.

We understand that making a claim, for yourself or on behalf of a loved one, will be a difficult time. We want to make the process as simple as possible.

The quickest way is online, if you have your policy number handy. No worries if you don't — just give us a call and we'll take care of it.

Online

The quickest way to start the claims process. We'll guide you through the form step by step.

Phone

Call our dedicated claims line. Our UK team will be happy to assist.

+44 0808 178 5679
Mon–Fri, 9am–5pm

Post or email

Download a form, fill it in, then email or post it back to us.

Talk to us

Mon to Fri, 9am to 5pm. UK team.

Post
12–18 Theobalds Road, London, WC1X 8PL